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Tutorials

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Remmie 3 - AI Feature

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Remmie 3 - Live Share for Doctors

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Remmie 3 - Pair Device

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Remmie 3 - Clean & Charge

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Remmie 3 - Examine the Ear

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Remmie 3 - Live Share

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Remmie 3 - Unboxing

Remmie 3 Help Center

FAQ

Answers to frequently asked questions about Remmie 3.​

Download and User Manual

Access comprehensive guides for product installation, setup, and features for the best user experience.

Usage Tips

Effective strategies and best practices to maximize the potential use of your Remmie 3​.

Toubleshooting

Step-by-step solutions for technical issues or challenges you may encounter.​

Cleaning and Maintenance

Detailed instructions to ensure the longevity and optimal performance for your Remmie 3​

Contact Us

Need more assistance? Reach out to our dedicated support team for personalized help.

FAQ

Download and User Manual

Download on the App StoreGet it on Google Play
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Usage Tips

To prevent injuries during checkup, it's important that your child remains still. Children may get anxious and nervous, so we suggest holding them to prevent movement, or have someone aid you in calming them down when using our product. If your child is curious and turns their head to look at your phone screen, we would suggest using your phone to attract your child's attention to stabilize their head.

Be sure to straighten the ear canal by gently pulling back the ear lobe and moving your otoscope while holding it straight. We strongly suggest proceeding slowly to avoid touching the ear canal walls as well as the ear drum.

Never push the specula tips into the ear canal, and always move slowly and stop at any sign of sensitivity. 

Additional tips and information can be found within the user manual and video resources in the app. Our Youtube channel (https://www.youtube.com/channel/UCsgH9yV6IXuLJOKfWR3ilWw) also has many helpful videos. If you are still having problems, please don't hesitate to contact us through email: support@remiehealth.com

Troubleshooting

If your question isn't answered in the FAQ, please send us an email at support@remmiehealth.com​

Cleaning and Maintenance

Avoid direct contact with oil or corrosive liquids. Do not submerge in water. Clean with alcohol wipes.​